How do you deal with fake orders?

How do you deal with fake orders?

Fake orders always result to profit loss no matter what business you are doing. It might come from those who are interested in your business but choose not to pay and also those who just want your business to fail. When you handle fake orders and cancelled orders in a very last minute, it really eats up a lot of your resources; production cost, logistics cost and even yourself.


So, here’s some tips on how you can deal with fake orders:

How to handle fake orders?

1. Don’t take it
The answer is simple, but in order to do this, you need to inspect a lot of things. It is whether the receipt or proof of payment are edited, or the person is using fake identity, you need to get involved from the root. The simplest way that you can do is, wait until you receive the payment that goes through the standard authentication process, then only you deliver your item.

2. Use third party payment gateway
The great thing about accepting payment through a system is that you can even catch the payment made by suspicious account. This is critical especially if your business is getting bigger and there is a lot of things to take control of. Using a third-party can help to minimize your payment issues and at the same time, prevent all the fake orders from making your way.

3. Introduce new delivery policy
Cash-on-delivery is still very important in some cash-driven area. Sometimes, you as a business have to adapt to it, and it was the right thing to do when you are targeting to this market. However, in order to make sure that no fake orders are made, you can work out a strategic move to track real-time where your customers are.

To know how you can simply secure your business and prevent fake orders, feel free to schedule an appointment with us.